Welcome to Kando White Dove Release. By booking and using our white dove release services, you agree to the following terms and conditions:
1. Service Agreement
- The white dove release service includes the release of doves at a pre-agreed time and location, which must be confirmed prior to the event.
2. Health and Safety of Doves
- We prioritize the health and safety of our doves. Therefore, we reserve the right to adjust the release time or cancel the release in case of adverse weather conditions or any other circumstances that may endanger the doves' well-being.
- Our team will assess the situation and inform you of any necessary changes as soon as possible.
3. Client's Responsibility
- It is the client's responsibility to ensure that all event details, including time and location, are accurate and communicated to us in advance.
- The client must be present at the agreed location and time for the service to take place.
4. No-Show and Late Arrival Policy
- If the client fails to show up at the agreed location within 30 minutes of the scheduled time, a penalty of $50 will be charged. This penalty accounts for the time, transportation costs, and potential inconvenience to other clients, including yourself.
- If the client arrives late, we will do our best to accommodate the delay, but this may affect the quality or feasibility of the service due to other scheduled commitments.
5. Cancellation and Rescheduling
- Cancellations or rescheduling requests must be made at least 24 hours before the scheduled event. Any cancellations made after this period may result in a cancellation fee.
- To reschedule, please make your request at least 5 hours prior to the scheduled time.
- We will work with you to find an alternative date and time if rescheduling is necessary.
6. Liability
- Kando White Dove Release is not liable for any damages or inconveniences caused by events outside our control, including but not limited to, weather conditions, accidents, or other unforeseen circumstances.
- By using our services, you agree to release Kando White Dove Release from any liability arising from the performance of the white dove release service.
7. Payment Terms
- A deposit of 30% is required to confirm the booking.
- In the case of a no-show, the penalty fee will be deducted from the deposit or charged separately if the deposit does not cover the full amount.
8. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of Los Angeles, California.